Quick Note: If your SKU's are identical between sales channels you should check out this guide on how to automatically merge your items.
You can manually Merge items inside Multiorders, this might be necessary if you have different SKU's across marketplaces for the same item, or you just want to do things yourself.
In this situation we'l be Merging two different items with the name T-Shirt Red XL. One is a Locally created item that only exists on Multiorders, the other is an Etsy listing.
Please note that the stocks, reorder point and prices are different between the items. Once merged, only the price will stay unchanged.
To begin manual Merge you need to choose which sales channel you will be merging to which, we recommend that you use the same pattern for all of your listings.
In this case I've chosen to Merge the Etsy listing to the Locally created item and clicked on the Locally created item to go inside it.
Once inside. You will see two Blue buttons to the right of the item name. Merge and Bundle. Press on the Merge button (how to Bundle guide can be found here)
Once you press on the Merge button, a new pop-up window will appear. Inside you will see all available items that you can merge to this specific listing.
Please note: You can only merge with one item from a different marketplace. Because I am merging to a locally created item, I cannot see any other item in the list, the same rules apply to all other marketplaces. You cannot Merge multiple Etsy items together and so on.
I will now go into greater details about the pop-up window that you are seeing.
At the very top you will see the Search bar which you can be used to find items that you want to merge.
The centre area will show all of the items that are available to Merge.
And the last part Contains the main item and the Merge button.
To begin Merging I have clicked on the green Add button on the Etsy listing that I could see in the centre area.
Because Etsy is the only other integration we have right now, there are no more items that could be added to this merge.
In the lower area we now see the Etsy listing added and his stock has automatically changed from 25, to 69 to match the Locally created products inventory Total. This will happen to all items that are getting merged.
To finish simply click on the blue Merge button. Multiorders will take a second to recalculate and will then load a new Merged product for you.
The item is now merged and it's stock in sync.
Please Note: In the product view only the Main items image and details are shown. The details of all other items are ignored and overwritten by the main item. This applies to all the fields you can see bellow, except for the Product SKU.
Looking lower to Merged Products area we can see that the Total stocks have merged as well. While the In-order and Retail price are left separated.
If you want to go back and un-merge the item. Simply look to the same place where you found the blue Merge button.
After pressing it a similar to last time pop-up window will appear. With the Red Un-merge button available near the Etsy listing. To completely remove a merged product you need to first un-merge all items.
Thats it. You now know how to manually Merge and Un-Merge your inventory items.
If you wan to read more about Merged items, you should take a look at these guides: