Step 1: Connect your sales channels

Learn how to integrate your sales channels to Multiorders, import your inventory & orders.

Updated over a week ago
  1. To integrate your sales channel, go to the Integrations tab, choose your sales channel from the list on the right and click on it to open:

2. A popup will appear where you can find the Integration Guide on the left (it will be unique for every integration). Follow the instructions provided. If you want more in-depth instructions, click on the Detailed Instructions link:

3. Once all the information is filled press Connect.

4. The integration will appear in the “Connected Integrations” menu on the left side.

In the Status field inside the added Integration window, you should now see the status
Import in progress. It might take up to 15-20 minutes to import your products depending on how many of them you have in your stores.

When the status will turn Live that's it - integration has been connected successfully and products have finished importing.

Integration status shows as "Errored"

If after connecting your sales channel, you are getting status Errored, try the following:

  1. Delete the integration and try the integration process from scratch

  2. Make sure you are using a valid user name and password

  3. If none of the above is the case, contact our support team - they will be happy to investigate the root cause and assist you in connecting your sore

How to import past orders from a sales channel to Multiorders

Please be aware that all orders placed on your sales channel before connecting your integration will not be imported automatically.

Please contact our customer support team if you wish to import your orders for the past 30 days.

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