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How to Create Local Orders
How to Create Local Orders

Learn how to create local orders for your offline email or phone orders

Updated over a week ago

What is a local order?

Local order is an order which you can create manually in Multiorders.

This functionality can be useful if you get your orders by phone, email or just sell your products in a physical store. Also, if there is a replacement needed for an item and you don't want to create an extra order for it on your marketplace, this functionality comes in hand too.

Creating a local order

  1. Go to Orders - New and click on the Create Order button:

  2. A popup will appear where you have to fill in order details:

    In the initial field Search existing you can search for existing customers and once you click on any of them, the details will be filled in automatically:

    If it's a new customer you will need to fill in all the details manually:

  3. Once customer information is filled in, you can start adding products to this order. You can search them either by Product Name or SKU. You can always add more items to the tabs below and delete them by clicking the minus icon on the right:

    The Price and Tax fields will pre-fill automatically, but you can change them before creating the order, same as any Discounts you want to apply.

  4. By pressing Add Shipment you can add shipment details to this order:

  5. After you're done adding products, you can leave a Note on the order and finally click on Create Order:

That's it - your order is created.

NOTE: After orders are created they cannot be edited anymore - if you make a mistake you have to change the status of the order to Cancelled and start again (cancelled order item stocks will return to inventory). Orders cannot be deleted, so they will remain in the Cancelled tab.

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