To access eBay channel settings, navigate to Settings -> select eBay channel -> settings will be visible on the right.
To ensure optimal functionality and a seamless experience, please complete the following settings:
1. Order Settings
Set your order import preferences.
Order import: Choose between importing all orders or only those with linked products.
Order sync time: The default frequency of order synchronization is 2 hours. To speed this up, contact our support.
2. Inventory settings
By selecting inventory location settings, you specify which Shopify locations will be used for fulfilling orders. This improves inventory accuracy.
Inventory location: Select one or multiple locations.
3. Listing settings
Every eBay product must have shipping, returns, and payment policies assigned.
When listing, we will use these default policies to push products to eBay.
Shipping policy: Select the default shipping policy.
Returns policy: Select the default return policy.
Payment policy: Select the default payment policy.
If you do not have policies created in your eBay account, you need to create them first.
How to create eBay policies?
Afterward, click the Download policies button in our app to import them.
Every eBay product must have a location assigned to it. When listing, we will use this location to push products to eBay.
Default item location: Click on Edit to edit the default item location.